Service
ECU send-ins and returns, with a live status page for each. Orders, tracking, addresses and buy-again live in your Packard account.
Send in an ECU
Bought a tune? Start here. Fill it out, print your send-in form, live status.
Check for a tune update
Already running a Packard tune? Ask whether a newer calibration exists for your machine. We answer by email.
Start a return
Warranty, arrived damaged, wrong item. Reviewed by a person, usually same day.
Sign in
Same login as the store — Shopify emails you a one-time code. Signed in, your send-ins are verified against your orders automatically.